Question 1

What age groups are your courses suitable for?

Accepted Answer

Our classes are designed for students ages 7 and up. We teach all abilities and adapt every lesson to your student's skill level, learning style, and interests.

Question 2

How do you adapt to my student's learning pace?

Accepted Answer

We customize the curriculum to match your student's individual needs and learning pace. Every lesson is tailored to where they are and where they want to go.

Question 3

Do you offer in-person classes?

Accepted Answer

At the moment, all our classes are conducted online, and we do not offer in-person sessions. Our virtual private classes provide a safe and personalized learning experience for your student.

Question 4

How do classes work?

Accepted Answer

Classes are live, 1-on-1 sessions on Zoom with a dedicated instructor. You schedule a recurring weekly time that works for your family. Your student connects from home and works on projects personalized to their interests.

Question 5

What is the free trial class?

Accepted Answer

The free trial is a 30-minute 1:1 class where your student gets to experience our teaching style with zero obligation. It's a great way to see if Tech Tails is the right fit before committing.

Question 6

What programs do you offer?

Accepted Answer

We offer three program types: Private 1:1 classes, Group classes (2-4 students from the same family or friends), and the Navigator program for individuals of all abilities. Private classes follow personalized coursework while Navigator is flexible and adapted to each student's needs.

Question 7

My student doesn't learn well in groups. Do you offer private classes?

Accepted Answer

Absolutely! We understand that every student is unique. We offer one-on-one private virtual classes to cater to individual learning styles. This is actually our most popular option.

Question 8

What subjects can my student learn?

Accepted Answer

We teach anything tech! Our most popular subjects are Game Design, Coding, 3D Digital Art, and AI & Machine Learning, but we also teach video editing, Roblox development, Minecraft modding, app development, web development, and much more. If your student has a tech interest, we can likely teach it.

Question 9

What is the Navigator program?

Accepted Answer

The Navigator program is our specialized offering for neurodivergent students and students with diverse learning needs — including autism, ADHD, Down syndrome, dyslexia, and other learning disabilities. Each session is 1-on-1 with an instructor trained in adaptive teaching, and every lesson is tailored to your student's pace, interests, and strengths. Students learn the same exciting tech skills (coding, game design, digital art, AI) through a personalized approach. Many families cover the full cost through education scholarships.

Question 10

Who are the instructors?

Accepted Answer

Our instructors are industry professionals with real-world experience at companies like Disney, Activision, Riot Games, Hasbro, and Lego. They're not college students or general tutors -- they're working professionals who are passionate about teaching.

Question 11

How much do classes cost?

Accepted Answer

Sessions range from $55 to $65 each depending on how many times per week your student meets and the length of your package (3, 6, or 12 months). Longer commitments get better per-session rates. All plans are billed monthly. We also offer month-to-month plans with 30-day cancellation notice. Visit our pricing page or contact us for a personalized quote.

Question 12

Do you accept scholarships?

Accepted Answer

Yes! We accept multiple education scholarship and savings account programs including Utah Fits All, ESA Arizona, Children First Education Fund, Step Up for Students, OpenEd, and more. Many families use these programs to cover the full cost of classes.

Question 13

What is the cancellation policy?

Accepted Answer

Month-to-month plans can be cancelled with 30-day notice. Package plans (3, 6, or 12 months) offer lower per-session rates in exchange for a longer commitment.

Question 14

What's included in the monthly price?

Accepted Answer

Every session is a full hour of live 1:1 instruction with your dedicated instructor, plus homework and practice projects between sessions. All software and platform fees are included — no hidden costs.

Question 15

What technology does my student need?

Accepted Answer

All you need is a computer (PC or Mac) with a keyboard and mouse, a stable internet connection, and Zoom installed. We'll help you get set up during the trial class.

Question 16

How do Zoom classes work?

Accepted Answer

Your student joins a Zoom call at their scheduled time each week. The instructor shares their screen to demonstrate, and your student follows along on their own computer. It's interactive, engaging, and feels like sitting next to a mentor.

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